Vacancy caducado!
Customer Care Center Project ManagerTransformation 1 year Contract 100% Remote • Project Management: Requirements Definition and Management/ Risk Management & Change Control /Execution and Phased Opco/Brand Delivery • Facilitation of Scope and System design workshops • Creation and Management of a program timeline across workstreams (Key inputs) o Setup of Teleperformance o Cutover of contacts from existing vendor to new vendor o Exit Strategy for existing vendor o Recruiting and Staffing to support Opco/Brands • Management of Care Services execution (and Ecom if applicable) Delivery and Implementation Cutover • Development, Build, Configuration • Customer Care Transformation experience
EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.Vacancy caducado!