Job Summary:
We are seeking a skilled Server to join our team. The ideal candidate will have a passion for providing exceptional customer service and ensuring guest satisfaction.
Duties:
- Greet and seat customers in a friendly and professional manner
- Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
- Take accurate food and drink orders
- Deliver orders to the kitchen staff and ensure all items are prepared timely and accurately
- Serve food and beverages to guests in a courteous and efficient manner
- Upsell additional products when appropriate
- Check on guests regularly to ensure satisfaction with their meals and take action to resolve any issues
- Process payments using the POS system
Experience:
- Previous experience in a restaurant setting is preferred
- Strong customer service skills with the ability to handle various customer requests or issues
- Knowledge of Aloha & Toast POS systems is a plus
- Ability to work well under pressure in a fast-paced environment
- Excellent time management skills to prioritize tasks effectively
Skills:
- Sales skills for upselling menu items
- Proficiency in food handling procedures
- Familiarity with restaurant operations and etiquette
- Strong time management abilities to handle multiple tasks simultaneously
- Basic math skills for processing payments accurately
- Customer service-oriented mindset to ensure guest satisfaction
Join our team today and the amazing opportunity to be part of the BEST Italian cusine in Richmond, where your skills will shine, and your dedication will be valued!