Clinical Account DirectorLocation: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of our Elevance Health PulsePoint locations in Northfolk, VA, Richmond, VA or Roanoke, VA. .The Clinical Account Director is responsible for clinical account management of an assigned group of clients (80% 1-5k, 20% 5K+ segment).How you will make an impact:
Provides consultative subject matter expert information on 360 Health programs.
Presents prepared reports to the client to demonstrate clinical program value.
Manages clinical service issues to ensure that performance guarantees are met, and that clinical issues are proactively resolved.
Builds relationships with internal and external stakeholders.
Participates in the process for clinical program implementations.
Understands the issues specific to the client and applies knowledge, insight and experience into strategic recommendations.
Understands the business processes that the system supports.
Knowledge and sales and business development
Minimum Requirements:Requires a BS/BA degree in nursing or other health-related field and a minimum of 5 years current clinical/functional area experience; or any combination of education and experience which would provide an equivalent background.Preferred Skills, Capabilities, and Experience:
BS/BA degree in nursing and 2 years of account management in a managed care setting with experience in sales, account management, and program development is preferred.
Strong data analysis skills preferred.
Ability to present in confident convincing manner preferred.
Strong ability to build relationships preferred.