Job Details

ID #53700955
Estado Virginia
Ciudad Hampton roads
Full-time
Salario USD TBD TBD
Fuente Virginia
Showed 2025-03-23
Fecha 2025-03-23
Fecha tope 2025-05-22
Categoría Transporte
Crear un currículum vítae
Aplica ya

Furniture Delivery Dispatcher

Virginia, Hampton roads, 23501 Hampton roads USA
Aplica ya

We have an immediate need for experienced Delivery Dispatchers to join our team at a home furniture delivery warehouse office in Virginia Beach, VA. We are a leading national final mile company providing home delivery and logistics solutions for world-class retailers such as Mor Furniture for Less, RH, Costco, La-Z-Boy, Ashley Furniture and others.

This energetic person will perform a variety of jobs, including communicating with delivery drivers, processing delivery paperwork and orders, assisting with the maintenance of computer billing file, helping solve delivery customer problems and also "checking in" delivery trucks at the warehouse at the end of the day. Local delivery experience and in-depth knowledge of SE Virginia geography and traffic patterns are a big plus. Basic computer skills, people skills, a professional appearance, and a strong work ethic are all required.

Must be able to work Wednesday through Sunday schedule. Day shift.

Responsibilities:

Receive calls from drivers, customers, clients and then record/relay significant information

Monitor and Utilize dispatch and routing software program

Maintain electronic billing records used to prepare invoices

Address problems and requests by transmitting information or providing solutions

Prioritize calls according to urgency and importance

Use a phone or computer to review and record information.

Monitor the route and status of field units to coordinate efficient delivery performance.

Provide field units with information about orders, traffic, obstacles and requirements

Enter data in computer system and maintain logs and records of calls, activities, and other information

"Check In" delivery teams with merchandise returns (in the warehouse) at the end of each day.

Required Skills and Experience:

Proven experience as dispatcher or relevant position

Tech-savvy with working knowledge of Microsoft Office programs (Excel experience strongly preferred)

Proficient in English (oral and written)

Outstanding organizational and multitasking abilities

Active listener with excellent communication skills

Sound judgment and critical thinking

Strong attention to detail

The most qualified candidates will have experience in a home delivery or transportation operation office. Must be people-oriented and able to communicate well by phone with drivers and customers. Saturday and Sunday shifts will be required as part of the regular schedule.

Please attache resume in response. (757) 233-2001 Ext 3085

HomeDeliveryLink is an EEO and ADA compliant corporation.

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