Office Assistant Part Time Position (Virginia Beach)
Indian Lakes Foundation 1313 Indian Lakes Blvd. Virginia Beach, VA
Hours: Monday – Friday 1:00 p.m. – 5:00 p.m. Occasionally filling in 8:00 a.m. – 5:00
p.m. and possibly a few weekends.
Duties include but are not limited to answering phones, greeting visitors, data entry,
filing, operating office equipment,
Daily interactions:
Being the first point of contact, welcoming visitors and creating a positive first
impression. Answering and directing incoming calls efficiently and professionally.
Providing information, answering questions,
and resolve customer issues. Helping with delinquent accounts and collections. Update
Enumerate Central Data banks with current/correct HOA information. Help with
disclosure packets including property assembling all documentation (bylaws, related
documents, etc.) needed to complete the package. Interact with title companies, realtors
and closing attorneys as related to ILF property sales. Handle ACC request forms to
ensure proper completion and notification of homeowners of subsequent approval or
disapproval. Continuous copying of all disclosure packet documents to maintain ample
supply.
Handling clubhouse rentals and related questions. During pool season, handle requests
pool passes, guest passes and any pool incidents that need intervention.
Opening and closing the office. Any other duties as required and/or requested by the
manager and/or BOD.
Requirements:
Filing and Data Entry: Keeping records organized and up-to-date, potentially
including data entry into computer systems.
Computer Skill: Proficient in Windows 365, Office suite and Excel.
photocopying, faxing, and other office equipment.
Operating Office Equipment: Using phones, computers, printers and other
equipment to perform tasks.
Confidentiality: Handling sensitive information with discretion and
professionalism.
No phone calls