Job Details

ID #51752277
Estado Virginia
Ciudad Hampton roads
Full-time
Salario USD TBD TBD
Fuente TEKsystems
Showed 2024-05-22
Fecha 2024-05-22
Fecha tope 2024-07-21
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Scheduling Coordinator II

Virginia, Hampton roads, 23501 Hampton roads USA
Aplica ya

As the Scheduling Coordinator IIIf you’re ready to explore the next step in your career:You’ll enjoy…Career Opportunities – Tons of growth opportunities for your careerStandard Hours – 100% in office role. Monday-Friday (8:00 am-5:00pm)Competitive Pay - $18.00+ an hour (depending on experience)Expedited Interviews – Access to additional Resume support and pre-interview questionsGreat Benefits – Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k) Top Local Company – Join one of the largest employers and hospitals within the Hampton Roads area A day in the role…

Sign into Cisco phone system start receiving inbound phone calls for scheduling purposes

Patients parents are typically reaching out to schedule an appointment call to cancel, call to see where they are on the waitlist, call to reschedule

This representative will pull up the system to answer or connect patients to the correct place

They are responsible for mini registration- when they schedule a patient, they will get insurance information, run eligibility and put demographics in for registration

They record the calls for training purposes and Brooke who is the Practice Manager will look at metrics

How long they waited in the que

No Average Handle Time because every call is different

Systems - EPIC (scheduling), Powercharts, Outlook & Teams - a lot of communication in Outlook

Typically all inbound - need someone comfortable on the phones all day

Necessary Skills and Strengths:Strong Computer Skills | Great Customer/Patient Service | Call Center | Inbound Calls | Medical Terminology | Patient Registration | Medical Insurance Knowledge | EMR Systems | Multi-Tasking | Fast Paced Environment Core Experience:

Medical Receptionist

Patient Registration

Scheduling Representative

Inbound Calls for Medical Scheduling

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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