Vacancy caducado!
- Provide analysis supporting Continuous Process Improvement (CPI) of knowledge management activities.
- Oversee and provide support for the Knowledge-Centered Support (KCS) Program
- Assist client with the use of collaborative tools to share information across organizations
- Collaborate with subject matter experts (SMEs) to support, design and develop instructional/training programs and documentation that improves customer satisfaction and employee performance
- Assist with developing an understanding of key business drivers and translating them into effective training programs
- Coordinate activities related to the planning, development, delivery and organization of training programs, including field-based training and online learning programs
- Support training and other stakeholder sessions for the implantation and maintenance of knowledge management procedures
- Assist with developing metrics that provide data for KM process measurement to identify indicators for future improvement opportunities
- Diagram and evaluate existing processes
- Aid in developing policies, methods, and procedures leading to improvement of business processes and change management
- 6 years of relevant experience
- Experience with Business Admin, Management, Technology or Statistics
- Successful past performance applying business technologies, benchmarking, Baldridge Criteria, balanced scorecard, business intelligence dashboards, performance metrics, key performance indicators, measurement/analysis, and related concepts
- Strong interpersonal and communication skills (verbal and written)
- Experience delivering presentations
- Knowledge of Army KM or Business Process Improvement management policies and procedures
- Ability to work with a diverse group of stakeholders to accomplish mission goals
- Experience supporting senior government leaders in an onsite support role
- Experience managing projects to create timely, high-quality deliverables
- Ability to work in fast-paced environment, multi-task, and prioritize requirements
- SharePoint experience is a plus
- Bachelor’s Degree
- DoD Secret Clearance (will sponsor qualified candidates if needed)
Vacancy caducado!