Application Support Specialist (Systems Software Developer) puesto vacante

Vacancy caducado!

Business Group Highlights

Civilian, State and LocalPerspecta's Civilian, State and Local segment partners with the U.S. Federal Civilian State and Local governments to provide infrastructure services, business solutions, and digital transformation services that help them achieve policy objectives and integrate citizen-centric services.

Responsibilities

Description:Seeking an Application Support Specialist - Senior to join our team of qualified, diverse individuals. This position will be located in Rosslyn, VA or Herndon, VA, as preferred. The qualified applicant will become part of Department of State (DOS) Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program, for the Bureau of Consular Affairs (CA). This initiative is intended to provide IT Operations and Maintenance to modernized and legacy networks, applications, and databases supporting CA services globally.

Responsibilities:• Operates and maintains Consular Lookout and Support System (CLASS) environment. • Works with EIO database and infrastructure teams, other contractor teams and partner organizations to establish and maintain CLASS. • Performs root cause analysis and documents all existing and potential problems and outages associated with corrective actions. • Ensures that all problems/incidents are logged into the Ticket Management System and managed. • Participate in planning meetings to execute proactive system upgrades and new technology implementations.• Update government task manager (GTM) on production issues and initiatives.Standard Operating Procedures• Review SOPs for procedures related to maintaining CLASS operational capability. • Work with staff to document procedures

Staff• Ensure staff is trained in procedures and responsibilities • Ensure staff is actively monitoring system and responding to incidents as reported. Special attention paid to systems that are not part of automatic monitoring.

Monitoring• Identify CLASS components that can be monitored by with Zabbix/Grafana/Splunk dashboards and alerts, or other systems as identified.• Coordinate with monitoring team on updates to CLASS servers and configurations that affect monitoring services (new/removed servers, sites)Deployments• Coordinate with development and database teams on planning and implementation of upgraded or new components• Maintain list of scheduled production events - ensure timing does not conflict with operations requirements• Provide required notifications of upcoming deployments

Reporting• Provide weekly activity report of recent and upcoming activity. Identify issues that need to be addressed• Provide weekly supplements of a incidents handled by staff• Provide daily notification of today's activities, on-going or just-completed incidents, and imminent upcoming events

Qualifications

Qualifications:To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below: • Requires US Citizenship and at a minimum an active

SECRET Government Security Clearance with the ability to obtain TOP SECRET. • Bachelors Degree and 5+ years of experience in application support.Preferred Qualifications: Candidates with these desired skills will be given preferential consideration: • Experience working with Department of State

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sector-from investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nation's most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

Perspecta is anAA/EEOEmployer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As a government contractor, Perspecta abides by the following provision

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

Vacancy caducado!

ID	#12376647
Estado	Virginia
Ciudad	Herndon
Tipo de trabajo	Permanent
Salario	USD TBD TBD
Fuente	Perspecta
Showed	2021-04-18
Fecha	2021-04-17
Fecha tope	2021-06-16
Categoría	Sistemas/redes
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Job Details

Application Support Specialist (Systems Software Developer)