DescriptionWould you enjoy diving deep into, operating, and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you?The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.Amazon is looking for highly motivated Systems Engineers who can balance the day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the teamAWS Operations Management (AWSOM) team’s mission is to launch a new offering that will drive security, availability, performance and efficiency improvements to operate AWS Regions globally. We relentlessly remove operational toil through automation to run day-to-day operations at scale. We increase collaboration, bridge development and operations while prioritizing the needs of our customers.AWSOM team’s vision is to own the operational responsibility for all Utility Compute (UC) services in AWS commercial and sovereign regions to free up service teams time to continue innovating quickly for our customers. AWSOM will be responsible for service availability, latency, performance, efficiency, change management and monitoring.AWSOM will also directly influence the experience of our customers through recommending to service teams to build resilience and reliability into the products at the forefront.We are open to hiring candidates to work out of one of the following locations:Herndon, VA, USABasic Qualifications
3+ years of Systems Engineering, DevOps, Site Reliability Engineering (SRE) or Enterprise Production experience in Linux or similar environments
3+ years of experience operating in a 24/7 production environment.
3+ years of relevant systems engineering, or systems administration experience using Linux, networking, and storage systems
Preferred Qualifications
Bachelor's Degree in Computer Information Systems, Computer Engineering or a relate discipline
6+ years experience with cloud computing technologies
3+ years of networking experience
2+ years of experience with support procedures and methodologies for production computing environments.
Development of systems automation in a scripting language: Perl, Python, Ruby, or similar languages
Experience with Agile engineering practices (Scrum, continuous delivery, etc)
Meets/exceeds Amazon’s leadership principles requirements for this role
Meets/exceeds Amazon’s functional/technical depth and complexity for this role
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.