DescriptionAbout AWSAmazon Web Services (AWS) helps millions of customers every day achieve their business goals in an ever-changing digital economy. As the world’s most comprehensive and broadly adopted cloud platform, we recognize the global need for IT infrastructure services to deliver fast, scalable results. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.Responsibilities:
Supervise contractors who perform servicing or preventive maintenance
Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
Perform root cause analysis for operational issues
Troubleshoot facility and rack level events
Ensure all personnel on-site follow safety protocols
Work on-call and a rotating schedule as needed
Take daily operational readings and provide metrics reporting to senior engineers
Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
Physical Requirements:All physical requirements are expected with reasonable accommodations
Walk job sites in uneven terrain
Work at heights and from ladders
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 40 pounds or more
Carry objects weighing up to 40 pounds for short distances
Work shifts longer than eight hours in duration
Respond to off hour emergency calls
Maintain balance and perform construction tasks while on a ladder
Coordinate body movements when using tools or equipment
Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious about diverse perspectives. Our employee-led affinity groups foster a culture of inclusion that empower employees to feel proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe recognize there’s more to life than work. Creating harmony between your personal and professional life leads to greater happiness, fulfillment and purpose. At AWS, we’re committed to helping our customers achieve their goals and we know we can’t succeed unless our employees achieve theirs. This starts with flexible work hours and arrangements that help our teams celebrate daily wins, at home and in the cloud.We are open to hiring candidates to work out of one of the following locations:Herndon, VA, USABasic Qualifications
Bachelor’s Degree or Technical (Military/ Trade School) Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
2+ years of electrical, mechanical or data center experience
2+ years of experience with Microsoft Excel, Word, and Outlook
Preferred Qualifications
4+ years of Data Center Engineering Experience
Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
Meets/exceeds Amazon’s leadership principles requirements for this role
Meets/exceeds Amazon’s functional/technical depth and complexity
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.