Human Services Assistant Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4623616) Apply Human Services Assistant Salary $44,368.06 - $73,946.08 AnnuallyLocation FAIRFAX (EJ27), VAJob TypeFT Hourly W BNJob Number24-02027DepartmentFamily ServicesOpening Date08/24/2024Closing Date8/30/2024 11:59 PM EasternPay GradeS15Posting TypeOpen to General Public
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Job AnnouncementThis position requires a highly motivated and dynamic individual to serve as a member of our Human Services Assistant Team. While working in a team environment, this person would process local child care vendor attendance for child care services provided. They would resolve problems quickly and efficiently and maintain excellent working relationships. One must be able to communicate effectively with child care providers and vendors from various cultures and backgrounds and possess excellent verbal and written communication skills and be able to apply attention to detail when entering data and information into appropriate databases. This person must be able to manage time sensitive tasks and can work independently under general supervision. This position providers day to day administrative support to the reception area such as answering incoming calls from the public, help with scanning documents and general coverage as needed in additional to working with our Administrative Response Team (ART) in performing other general office duties.Employment StandardsMINIMUM QUALIFICATIONS:Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Any combination of education, experience and training equivalent to graduation from high school or GED issued by state department of education; plus three years of work experience, including two years in some area of human services (related two-year [associate] degree may be substituted for the required human service experience).LICENSE REQUIRED: Valid driver's licenseNECESSARY SPECIAL REQUIREMENTS:The appointee to this position will be required to complete a criminal background check, child protective services check, and driving record check to the satisfaction of the employer.PREFERRED QUALIFICATIONS:
At least one year of experience working in some area of human services.
At least one year of experience reviewing for accuracy and processing invoices for payment.
At least two years of administrative assistance experience.
At least two years of front-line customer service experience with excellent communication skills, with the ability to interact in a friendly, service-oriented professional manner with internal and external customers.
At least one year of experience reviewing applications for program eligibility determination.
At least one year of experience performing one or more of the following duties: billing, data entry, updating electronic document management system, and maintaining and updating electronic case management systems.
Experience effectively communicating with diverse and bilingual/multilingual populations.
Clear and concise abilities in oral and written communications skills.
Able to successfully work independently and effectively in a team environment, exercise good judgement, and utilize critical thinking skills.
Proficiency with Microsoft Office
PHYSICAL REQUIREMENTS:Ability to use automated technology. Ability to communicate clearly and concisely, both orally and in writing. All duties performed with or without reasonable accommodations.SELECTION PROCEDURE:Panel interview and may include exercise.The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others (https://www.fairfaxcounty.gov/demographics/fairfax-county-general-overview) ) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. [email protected] EEO/AA/TTY.#LI-JY1