Are you a customer-service superstar? Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive?If so, VCA SouthPaws Veterinary Specialists & Emergency Center is hiring!We are looking to add articulate, compassionate, dedicated, career-minded professionals to our already amazing team.We currently have a full-time opening for a Client Service Representative/Surgery Scheduler. The schedule would be Monday-Friday from 9am-5pm, and our starting salary is $20.00/hour, or higher depending on experience.What does this position entail? In this rewarding position you will be the cornerstone of an outstanding experience for our clients — more than answering phones, you will shine as a positive factor for pets and their parents experiencing unchartered situations. It can be challenging at times, but having a good team supporting you makes all the difference. Our CSR/Scheduler position provides top-notch care to our clients while walking through the scheduling process for initial appointments, rechecks, and surgical procedures. They are also responsible for answering questions, primary veterinarian communications, referrals, and price quotes. Our CSR is the front line to our department and works very closely with our board-certified surgeons and our patient care coordinator.VCA has been and continues to be deeply committed to its associates’ well-being. Benefits offered include:
Free subscription to the Headspace app (meditation and sleep support)
Free mental health support through programs like the Cigna Life Assistance Program and Modern Health (therapy, counseling & life coaching)
On-site Veterinary Social Worker
Generous pet care discounts for personal pets
Four sets of scrubs per year
401(k) with matching
Multiple, flexible health insurance options to fit your needs
Dental & Vision plans
Short Term and Long Term Disability options
A comprehensive online library of free CE, training & job support webinars through WOOF U, VCA's online training tool
Plus much more!
We look forward to your application!At VCA we are committed to diversity, equity and inclusion and strive to be a place where a mix of talented people want to come, stay and do their best work.If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com