Job Details

ID #54252066
Estado Virginia
Ciudad Chesapeake
Tipo de trabajo Full-time
Salario USD TBD TBD
Fuente Sutherland
Showed 2025-07-30
Fecha 2025-07-30
Fecha tope 2025-09-28
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Customer Support Consultants- Collections (Spanish/English)

Virginia, Chesapeake, 23320 Chesapeake USA
Aplica ya

Consultants in this role get to:Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are met in an efficient manner.

Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.

Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed.

Improve technical skills: Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.

Aplica ya Reportar trabajo