Vacancy caducado!
Our local client, a reputable HVAC contractor, is seeking a Customer Service Representative to support their growing customer base. They are looking for a strong work ethic, a "do whatever it takes" attitude, and the ability to thrive in a busy work environment.
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Responsibilities (including, not limited to):
Answer inbound phone calls and email
Perform outbound calls with existing customers
Create service tickets and schedule appointments accurately
Review customer account information
Knowledge and Skills:
Strong English verbal and written communication skills
Detail oriented
Excellent email handling skills
Strong customer service focus with the ability to empathize as well as prioritize customers needs
Must be able to multitask
Outbound calling experience a plus
Minimum typing skills of 30 words per minute
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This is a 3 month long temporary assignment with the possibility of going full time. Robbins Staffing is an EOE.
Vacancy caducado!