Vacancy caducado!
Jackson Hewitt offers training related to income tax preparation and the delivery of excellent customer service. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business.
Responsibilities
Conducts a thorough in-person interview with potential clients, using the company's propriety tax software application.
Maintains confidentiality and is able to work regularly with sensitive, highly confidential information
Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer.
Presents Jackson Hewitt's brand values to clients
Describes company products and services with prescribed selling techniques.
Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations.
Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
Consults tax law reference materials to determine procedures for preparation of atypical returns.
Answers questions and provide future tax planning to clients.
Vacancy caducado!