Job Details

ID #53796236
Estado Virginia
Ciudad Ashburn
Tipo de trabajo Full-time
Salario USD TBD TBD
Fuente Visa
Showed 2025-04-14
Fecha 2025-04-14
Fecha tope 2025-06-13
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Technical Support Analyst

Virginia, Ashburn, 20146 Ashburn USA
Aplica ya

If you think you could support Visa as an Associate Systems Application Analyst, we want to hear from you – together, let’s make Visa a great place to work.What we expect of you, day to day.Support and advocate for Visa clients comprised of financial institutions and vendorsProperly escalate incidents promptly per support guidelines and proceduresProactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniquesInternal and External Bridge Stewardship in support of timely resolution of internal and client-facing issuesWork simultaneously and independently on multiple platformsAssess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidanceSupport scheduled changesAs we reimagine work, it’s important to find a balance between flexibility, collaboration and ensuring best-in-class availability for our Global Operations team. To that end, GO shift employees will have up to 3 flex shifts per month, pending scheduling and manager discretion.This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

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