Intern, Workplace Innovation Labs1800 Duke St, Alexandria, VA 22314, USAReq #984Monday, January 27, 2025SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.SUMMARYSHRM’s paid summer internship program enables students to participate in valuable real-world work experience through a variety of tailored assignments within their areas of interest and fields of study. Students will be tasked with different team specific projects, tasks, and participate in professional development projects and events to prepare them for their future careers. The Workplace Innovation Intern will be responsible for supporting the SHRMLabs team and the various programs it runs. SHRMLabs functions as a think tank within SHRM’s Transformation Division, and is staffed by a team whose principal mission is elevating HR as a thought-leader in workplace tech, and defining how disruptive technologies (e.g. blockchain, virtual reality, automation, artificial intelligence, voice, etc.) will define the future of work in the next 10-20 years.This opportunity is a paid internship starting at $20.00/Hour.This is a 10 week, summer internship from June 6, 2024 - August 4, 2024.Responsibilities:
Assisting in the planning and implementation of WorkplaceTech Community building initiatives, such as virtual events and community engagement.
Assisting in crafting the product positioning, engagement, and product marketing strategy.
Moderating community forums and social media accounts, ensuring a safe and respectful online environment
Conducting user research and analyzing data to inform community strategy and decision-making
Collaborating with the development team to create and maintain community-focused features on the website or platform
Providing support to community members, addressing any questions or concerns in a timely and professional manner
Assisting in creating and curating content for the community, such as articles, tutorials, and discussions
Tracking community metrics and producing regular reports to evaluate the success of initiatives and identify areas for improvement
Staying current on industry trends and best practices in online community development and management
Participating in team meetings and contributing to the overall development of the community strategy.
Carry out division-specific tasks/activities as assigned by the supervisor throughout the duration of the internship
Manage deliverables and provide regular updates
Education & Experience Requirements
Preferred fields of study: pursuing a bachelor’s in Technology, Communications, Data Science, Marketing or other related fields
0-3 years of relevant work experience
Knowledge, Skills & Abilities
Preferred familiarity with web technologies: HTML, CSS, and JavaScript, as well as experience with web development tools like WordPress or Wix
Strong written and verbal communication skills: effectively communicate with community members, both in moderating discussions and in providing support
Problem-solving and critical thinking: identifies and analyze challenges and opportunities in the community, and to develop creative solutions
Passion for online communities and technology: interested in and enthusiasm for the development and growth of online communities, as well as a general understanding of technology and how it can be used to support communities
Collaboration and teamwork skills: works effectively with a team and to contribute to a positive and productive team environment while also following directions
Professional demeanor
Ability to maintain confidentiality and exercise good judgment
Proficient in Word, PowerPoint, Excel, Access, and Outlook
Additional NotesPhysical Requirements
Must be able to perform essential duties satisfactorily with reasonable accommodations.
Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.
Work environment
SHRM does operate under a hybrid work schedule and will require you to be in SHRM’s headquarters in Alexandria, VA on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays will be working remotely.
Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment.
Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).We do not sponsor applicants for work visas.Other details
Job Family 00 - Human Resources
Job Function 00 - Primary
Pay Type Hourly
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1800 Duke St, Alexandria, VA 22314, USA