Job Description:Saturdays/Sunday 6:00am-6:00pm and another additional 12 hour shift during the week.The Service Coordinator is a member of the support staff team with the responsibility to ensure accurate and complete scheduling of patient care.Job Essentials
Coordinates client needs for seven days a week staffing needs:
Maintains master schedule.Coordinates and communicates scheduling changes with clinicians and clients.Completes and distributes schedules by determined time line.
Schedules appropriate services, utilizing cost containment practices and answers, routes and documents client / service inquiries and or complaints appropriately and in a timely manner:
Utilizes appropriate resources for scheduling (i.e. Internal facilities/departments).Minimizes overtime and mileage of the clinicians through appropriate scheduling.Completes appropriate documentation for scheduling errors, missed visits, patient complaints, etc.Documents and communicates concerns / issues to case manager and or manager.
Utilizes effective customer service and communication skills with all customers / co-workers in a timely, concise, clear and positive manner:
Informs client and appropriate clinicians of scheduling changes.Communicates appropriately with clinicians to facilitate coverage.Notifies appropriate manager/case manager of staffing issues.Minimum QualificationsBasic computer skills
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Excellent interpersonal relations and communication skills
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Ability to exercise courtesy, tact and sensitivity with team members and customers
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Detail oriented
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Ability to work a flexible work schedule
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Ability to prioritize tasks
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Ability to multi-taskPreferred QualificationsScheduling or Homecare experiencePhysical Requirements:HC onlyHearing/Listening, Manual Dexterity, SeeingAnticipated job posting close date:02/20/2024Location:Homecare - Salt Lake CityWork City:South JordanWork State:UtahScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$17.68 - $24.02We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utmsource=Workday&utmmedium=Redirect&utmcampaign=CareerHomeworkday) .Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.All positions subject to close without notice.Thanks for your interest in continuing your career with our team!