customer support representative.
south jordan , utah
posted 2 days ago
job detailssummary
$21.99 - $22 per hour
temporary
bachelor degree
category management occupations
referenceAB4489034
job detailsOur client, a prominent player in the financial industry, is seeking dynamic individuals to join their team as Customer Support Representatives. In this role, you will be responsible for handling incoming phone calls related to various service inquiries on client accounts. The successful candidate will demonstrate a high degree of accuracy and efficiency, consistently meeting key department performance metrics.Key Responsibilities:
Respond to incoming phone calls with precision and efficiency.
Address inquiries related to client Cash Management products and services.
Provide support for the company's Online (client website) and Mobile app.
Handle general account or financial-related inquiries.
Uphold a high level of professionalism while delivering World-Class Service.
Contribute actively to a fast-paced, team-oriented environment.
Demonstrate the ability to multi-task and adapt quickly to changes in a busy financial service center.
Qualifications:
strong communication skills to handle client inquiries effectively.
Excellent problem-solving abilities to address a variety of service-related issues.
Professional demeanor and commitment to delivering World-Class Service.
Career-driven mindset with a passion for excellence.
Ability to thrive in a fast-paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to changes.
If you are a highly professional and career-driven individual with excellent communication and problem-solving skills, our client encourages you to . This is a unique opportunity to be part of a dynamic team within the financial industry, where your contributions will play a key role in maintaining exceptional service standards.salary: $21.99 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client's accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include client's Cash Management products and services, company's Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Skills
Cash Management
Telephone Etiquette
Customer support
Qualifications
Years of experience: 2 years
Experience level: Experienced
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