Vacancy caducado!
Hi,This is in regard to a position of
Data Center Analyst for Salt Lake City, UT. Please forward the updated resume ASAP.Position Overview:Under limited supervision provides 7x24 smart hands services in the Mission Critical Data Center Raised Floor environment supporting multi-client systems. Conducts hands on system support tasks such as power cycling: routers, servers, switches, soft and hard reboots under ITIL Change Control and verbal direction of off site resources and established Unisys processes. Independently evaluates urgent requests for work against established Incident and change management policies, works with requestors to put in place ITIL and Unisys required Change Controls. Key Responsibilities:Under limited supervision provides 7x24 smart hands services in the Mission Critical Data Center Raised Floor environment supporting multi-client systems. Conducts hands on system support tasks such as power cycling: routers, servers, switches, soft and hard reboots under ITIL Change Control and verbal direction of off site resources and established Unisys processes. Independently evaluates urgent requests for work against established Incident and change management policies, works with requestors to put in place ITIL and Unisys required Change Controls. Key Responsibilities:Assists programmers and analysts in researching causes for any discrepancies in printed reports to prevent unnecessary reruns.Monitors and operates datacenter equipment according to plan and/or SLA.Takes part in disaster recovery projects; knowledge in computer network.Identifies client order information, coordinates installation, timing and owning resources, Inventories shipments, identifies and store all software and licenses.Notifies customers when scheduled computer processing has been delayed.Prepares documentation of all installations, floor plans, rack or cabinet diagrams, management of all existing documentation and planning for new installations.Prepares for asset disposal by performing manual labor to move.Maintains forms, logs and checklists, which are used to compile balancing information, statistical totals, setup instructions and checklists.Completes tickets to meet or exceed the SLA requirements.Performs service request and change request processing.Operates as a backup for miscellaneous break-fix support/configuration for servers and other devices.Provides support for hardware maintenance, break-fix issues, and overall consulting for various operational issues.Provides technical support.Receives shipments for all inbound equipment for SLC Data Center.Supports Data Center Security and Audits in ISO Certification Compliance, SAS70, SOX, etc.Supports change and request management for Data Center Facility changes and maintenance.Supports Data Cabling; Network, SAN, KVM or remote out of band management systems, including managing cabling contractors.Supports data center administration and control services including physical security and infrastructure set-up.Supports Installation of equipment on the Data Center floor, requesting and oversight of power, network, SAN and KVM connections.Supports Media Services Management with a matrix relationship with Storage Group.Supports overall Data Center capacity design, planning and tracking.Supports Power Circuits and Cooling to maximize efficiency, interface with data center facilitiesSupports System Installation and Decommission (Install Practice sends out all required service requests according to standard Six Sigma process) and break/fix processes. Supports asset tracking, configuration management, physical equipment locations and tracking all connections. Thank you Syed IftequarVacancy caducado!