Vacancy caducado!
- Consult with, coach, and advise DEVone Partner Developers regarding Partner integration projects that use the NICE inContact API's.
- Promote best practices in using API's and the NICE inContact Platform and Services.
- Provide guidance on project architecture and design, in accordance with NICE inContact API use policies and best practices.
- Assist in the Product Certification process for DEVone Partner products that are candidates for listing on the NICE inContact CXone Exchange Marketplace.
- Assist in assessing DEVone Partner Developers who seek to be certified according to public NICE inContact Developer Certification guidelines and requirements.
- Assist the API Documentation team in ensuring completeness, accuracy, and availability of API documentation, sample code, and templates, as needs are defined in conjunction with NICE inContact Product Management and R&D personnel.
- Assist with Developer Support as needed by answering questions, identifying and validating bugs, and working with R&D to prioritize and release bug fixes in the API and related platform services.
- Make public appearances at company and industry events, leading webinars, training sessions, etc.
- Follow established department procedures, policies, and processes.
- Always follow the company Code of Ethics and inContact policies and procedures.
- Communicate in an effective and professional way with customers in and outside of inContact
- Bachelor's degree in Computer Science,
- Business Information Systems or related field or equivalent work experience
- 6+ years experience in software development
- Experience in multiple software languages, including multiples of the following:
- Microsoft .NET languages, notably C#
- Java, Scala
- JavaScript
- Python
- Ruby
- Experience with multiples of the following frameworks and systems:
- .NET
- JVM
- Node
- Angular, React, and/or Vue
- HTML5 Web Workers
- Experience with developing window services, window clients and multi-threaded software.
- Experience with one or more of the following public cloud services/platforms:
- Amazon Web Services (AWS)
- Microsoft Azure
- Google Cloud Platform
- Salesforce, Heroku
- Excellent communication skills
- Excellent problem-solving skills
- Excellent decision-making skills
- Working knowledge of design patterns or equivalent experience.
- Experience with TCP/IP socket communication and/or VoIP technologies
- Experience with RDBMS's/SQL Databases, and/or No-SQL databases
- Experience with github
- Experience with test automation tools
- Experience with multiple design and architecture patters
- Experience with Kubernetes (or public cloud versions)
- Experience with Kinesis (or public cloud versions)
- Experience with contact centers
Vacancy caducado!