Product Manager

Job Description

Access Development is seeking an experienced, successful Product Manager to work with our team of talented A-players located in Salt Lake City. If you have a passion for conceptualizing products that consumers want and crave the opportunity to pioneer important products that will make a difference in the growth of a solid company, then this may be the perfect job for you!This position is located in Salt Lake City. Not accepting applications for remote work.

The Product Manager will innovate and develop new consumer-focused products (including mobile interactivity, points-based incentive programs, and persona-based segmentation) with features that exceed customer expectations. In addition, this position will manage all product development processes from product conception through launch. The ideal candidate will rely upon his/her experience gathering and prioritizing product and customer requirements, MRDs, PRDs, scope documents, working with sales, marketing, IT and other groups to guide business requirements into technology features, and guiding the marketing of these new products.

JOB RESPONSIBILITES:

This role requires a motivated self-starter who can hit the ground running, quickly taking on tasks and applying past experience to overcome challenges. Specifically, this would include:

• Managing the product roadmap for existing products as well as using your knowledge to innovate and create new products.
• Driving product evolution based on research/testing/customer feedback that ultimately transforms MVPs into profitable lines of business
• Understanding the target customer and boosting customer satisfaction by relentlessly finding ways to add product value
• Efficiently and effectively collaborate with Sales, Marketing, Client Success, and other internal shareholders to ensure client needs are met
• Working closely with engineers on implementing and building new features and products
• Providing direction to UX designers to create and test customer experiences that improve conversion and user satisfaction.
• Leveraging industry knowledge and understanding of technological and economic trends to drive product performance
• Identifying and monitoring KPIs to fully optimize the customer experience

Qualifications

QUALIFICATIONS:

• 2 to 3 years of technology business analysis, program or product management experience with primary focus on improving usability & user satisfaction, increasing usage and boosting conversion rates
• Bachelor’s degree in CS, Marketing, Business or equivalent, plus a history of continuous, relevant learning through reading, seminars or professional organizations
• Demonstrable broad, understanding of current web & mobile app development technologies and how they can be applied to meet product and customer requirements with an understanding of analytics, reporting, tracking
• History of clearly and concisely managing a product roadmap by documenting product requirements, artifacts and features (including MRDs, PRDs), and the ability to do so in accordance with established standards
• Exceptional communication skills (both verbal & written) with the ability to do detailed reviews with engineering as well as executive-level updates. strong people-centric demeanor
• Experience using A/B testing to enhance the user experience
• Experience using web analytics to drive product decisions
• Strong teamwork, decision-making, documentation and analytical skills
• Experience and affinity for UX/UI design and creating an extraordinary customer experience.
• Experience with mobile technology a plus
• Knowledge of the Online Travel Agency (OTA) industry is a plus.

This position is located in Salt Lake City. Not accepting applications for remote work.

Additional Information

POSITION PERKS:

· Travel benefits

· Lifestyle perks with up to 50% savings where you shop most

While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time.

We recognize people as our most valuable asset. Your contributions will be valued and celebrated by a closely-knit team that is committed to excellence. We offer competitive wages, and benefits package includes medical insurance, prescription drug coverage, a lifestyle discount program for personal/family use, a 401k and profit sharing plan, paid holidays and personal time.

To apply for this position, please complete an Initial on-line Job Application and attach your resume and cover letter expressing why you are a great fit for this position at http://www.accessdevelopment.com/careers/

Access Development is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Access Development does not discriminate on the basis of disability, veteran status or any other basis protected class under federal, state or local laws.

All your information will be kept confidential according to EEO guidelines.

Access has been a leading provider of loyalty programs worldwide since 1984. We leverage the world's largest private savings & discount network to drive customers to retailers, create loyalty for organizations, and help their members and customers save money every day. Our employees enjoy a flexible, friendly work environment, competitive wages, excellent benefits, and employee discounts nationwide.