Operational Excellence Coach

The OpEx Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching. Coaches work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading-through-doing. They work directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains.Before applying, please read below:This position is Full Time, Exempt, Remote and required to travel 42 weeks, Monday through Thursday (annually). Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed. ResponsibilitiesOversees and coaches 5-7 customers at a timeTrains customers on workflows inside Redzone software through multiple 90-day on-site deployments Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floorTracks performance data and customer uplifts throughout the deploymentLeads process improvement and kaizen activities for customers Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift resultsFacilitates remote weekly customer progress meetingsIdentifies miracle stories as well as miracle results to guide celebrations of wins with the customerManages project schedules with customersProvides Success Assessments upon project completionDelivers executive overviews and provides customers with information related to all Redzone programsTroubleshoots customer technical issues as neededSupports customer identification of next steps in their Redzone journeyOther duties as assigned