OverviewAs a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AAThis position functions as an assistant by performing and overseeing both office responsibilities and clinic-related duties. This position is not required to provide direct patient care.Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.Responsibilities
Functions as primary liaison between physicians and their patients including the scheduling and confirming of appointments, triaging patient calls by evaluating the nature and urgency, returning calls for the physicians whenever possible, and coordinating multiple appointments with other physicians and/or services.
Assists with the preparation and smooth operation of the clinic by making patient charts and referral letters and coordinating clinic schedule availability, greeting and registering clinic patients, answering patient questions regarding policies, collecting co-payments, coordinating fee schedules, and obtaining medical and insurance information and entering into the database.
Maintains accurate and orderly patient medical records.
Completes initial patient billing process such as preparing charge sheets with procedure and diagnosis codes and entering charges into the computer data base.
Manages physicians daily office schedule including coordinating meetings with clinical and surgical demands, scheduling surgeries, and arranging lectures for residents and medical students.
Assists with the preparation of lecture handouts, resident evaluations, slides, and study protocols.
Transcribes all dictations, correspondence, clinic reports, manuscripts, meeting minutes, and private patient notes.
Acts as liaison to medical students and residents by setting up their schedule, communicating about student affairs issues, and keeping files and records on each student.
Performs daily maintenance tasks such as filing, copying, answering phones, making travel arrangements, and screening and prioritizing mail.
Orders supplies and equipment, forms, keys, etc.
Provides data for monthly clinical statistical reports.
Knowledge / Skills / Abilities
Ability to perform the essential functions of the job as outlined above.
Demonstrated human relation and effective communication skills.
Ability to provide care appropriate to the population served.
QualificationsQualifications Required
Four years of office experience, or equivalency.
Qualifications (Preferred)Preferred
Two years of experience in a medical setting.
A typing speed of 40 wpm and completion of a medical terminology course may be preferred by some hiring departments.
Working Conditions and Physical DemandsEmployee must be able to meet the following requirements with or without an accommodation.
This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
Physical RequirementsListening, Manual Dexterity, Reaching, Sitting, SpeakingMulti-lingual Candidates WelcomedTo inquire about this posting, email: [email protected] StatementUniversity of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:www.utah.edu/nondiscrimination/Online reports may be submitted atoeo.utah.edu/The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.Requisition Number 72582
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule 8:00-4:30
Clinical/Non-Clinical Status Non-Clinical
Location Name Orthopaedic Center
Workplace Set Up Hybrid
City SALT LAKE CITY
State UT
Department UOC CST 40B SCHEDULE COORDINAT
Category Administrative Support
Workplace Set Up Hybrid