About the RoleThe Account Manager role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of small-to-medium-sized businesses to work efficiently and optimally with SMB merchants (not only restaurants) by deepening the relationship to increase retention, grow revenue, and expand service. Account Managers are critical to retaining our highest-value accounts, ensuring new partners are successful on our platform, and consulting partners with the potential to grow.What the Candidate Will Need / Bonus Points What the Candidate Will Do
Lead a book of business for SMB restaurant partners on the Uber Eats platform
Proactively identify key risks within your book of business, and engage Restaurant partners through outbound phone calls, monthly reviews, and ongoing performance delivery
Find opportunities to cross-sell related products by working cross-functionally to expand your accounts
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners
Maintain communication channels with merchants via email, phone, and face-to-face meetings
Champion restaurant partner feedback to help drive insights
Act as an ambassador of Uber Eats' mission, brand, and product
Basic Qualifications
At least 3 years of experience in sales, operations, account management, or similar functions
Analytical skills - ability to segment large data sets and turn them into actionable results to drive KPI through Excel/Google Suite and Salesforce
Outstanding work ethic and attention to detail
Excellent communication
Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients
Willingness to roll up your sleeves, and get in the weeds with our highest value partners
Proficiency in Salesforce
What the Candidate Will Do
Strong critical thinking ability
Experience creating processes and solving problems in scale
For Salt Lake City, UT-based roles: The base salary range for this role is USD$70,500 per year - USD$78,500 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdbY9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform