Job Details

ID #51547946
Estado Utah
Ciudad Provo / orem
Full-time
Salario USD TBD TBD
Fuente Qualtrics
Showed 2024-04-24
Fecha 2024-04-24
Fecha tope 2024-06-23
Categoría Etcétera
Crear un currículum vítae
Aplica ya

CAHPS Data Analyst

Utah, Provo / orem, 84601 Provo / orem USA
Aplica ya

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.CAHPS Data AnalystWhy We Have This RolePost-Sale Delivery: Partner with Qualtrics or Partner implementation teams to oversee the CAHPS data intake, ensure all data guidelines are met, all required fields are populated with the expected data elements and track all QA for auditing.Oversee all CAHPS data governance across programs, own and manage all file preparation for quarterly data submission.How You’ll Find Success

Lead CAHPS data quality management from data intake all the way through data submission to QualityNet.

Identify data quality issues, data security, data storage issues and work with appropriate resources to address

Ensuring all required data fields are setup and populated correctly and consistently for each client

Coordinate and advise on data quality for submission from identifying missing data elements to requesting client update files.

Responsible for all QA of CAHPS data across clients and preparation for data submission

Be proficient in use of the Excel, XML, .XLS and common data file formats.

A natural curiosity about the data! Ability to identify and questions anomalies in the data

How You’ll Grow

Maintain agendas, timelines, project plans, communications and expectations of customer and vendor(s) in coordination with the delivery team.

Coordinate and advise on various quality improvement activities throughout the life of a project

Ensure customer is happy with experience and feels comfortable with quality of data collected and deliverables provided

Responsible for all QA of CAHPS data and preparation for data submission

Be proficient in use of the Excel, XML, SPSS, Sequel and common data file formats.

Things You’ll Do

Establish and Monitor client sampling in accordance with regulatory guidelines

Oversee data intake requirements for new CAHPS clients

Track all required quality checks

Manage data quality in preparation for data submission

Communicate any required CAHPS updates to clients

Project management small customer implementations for CAHPS programs

Attend required CAHPS trainings

Assist in preparing for and participate in annual CAHPS audits

What We’re Looking For On Your Resume

Bachelor’s degree

2-5 years in data quality and program oversight

Comfortable with GSuite, and Microsoft office for MACs

Superb communication and project management skills

Comfortable in a fast-pace, and highly competitive environment

Ability to communicate clearly and pleasantly through both written and spoken mode

Able to analyze response data and report back to clients for actioning.

What You Should Know About This Team

The Regulatory Team collaborates cross functionally with many different areas of the organization to brainstorm, troubleshoot and innovate to meet customer needs.

The team works closely with our Product and Engineering teams to design and test new technology features to meet changing programs requirements

Our Team’s Favorite Perks and Benefits

Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours

Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year)

On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office

We believe in sharing Qualtrics success which is part of the compensation for all employees

To learn more about what we value read about it directly from our employees Qualtrics Life stories (https://www.qualtrics.com/blog/qualtrics-life/)

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act (https://www.dol.gov/agencies/whd/posters/fmla) ,Equal Opportunity Employment (https://www.eeoc.gov/poster) ,Employee Polygraph Protection Act (https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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