Security Supervisor

As the Safety & Security Supervisor, you will lead and coordinate the efforts of Security Officers in implementing the company's security programs, working under the guidance of the Director of Security and/or the General Manager.Oversee and enforce daily procedures and responsibilities for Security personnel.Managing disputes, finding practical solutions to complex problems, and maintaining a calm and professional demeanor in high-pressure situations.Supervise and manage Security Officers, ensuring their adherence to company policies and state regulations.Direct and/or conduct internal criminal and civil investigations; act as a liaison with Law Enforcement and Emergency Services.Manage government-mandated safety and security programs, including bloodborne pathogen and hazardous communication training.Provide exceptional customer service to guests and resort visitors, addressing their needs and concerns.Collaborate with various departments to address and resolve issues, adapting to their evolving needs.Perform essential computer functions, such as typing incident reports, managing email communications, researching safety standards, and maintaining security systems and electronic key controls.Ensure that all security activities are compliant with corporate policies and state laws.Supervise or conduct incident investigations as required, responding to critical incidents and managing incident scenes, including fire alarms.Oversee the operation and maintenance of security systems, electronic locks, and key control access systems.Write detailed and accurate reports promptly for daily review meetings, including documenting crimes, internal investigations, and other required reports.Oversee resort surveillance, including vehicle, foot, and video monitoring of pools and storage areas.Coordinate and supervise security for special events.Perform duties of subordinate officers and, if needed, the Security and Safety Director.Attend and participate in operational, staff, safety committee, and risk management meetings as directed.Ensure adherence to Westgate’s Disaster Plans, Emergency Procedures, and Standard Operating Procedures.