Job DescriptionSalt Lake County…A career with a purpose in the community you love! Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading. What it is like to work here: At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop. Surround yourself with: Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place….its our heart and service that bring us together. We encourage a work life balance: Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year. We work in a hybrid environment giving you flexibility to manage working from home and being in the office. Additional Benefits include:
Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
100% county-paid Long-Term Disability and Short-Term Disability option
Professional Development including professional membership fees paid
Tuition Reimbursement
Plus: Onsite medical clinic, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.
For Benefits information Click HERE (https://slco.org/human-resources/benefits/)
To estimate how much your pay and benefits could be worth use our Total Rewards Estimator (https://app.powerbigov.us/view?r=eyJrIjoiZmQ0MzYyMTgtODNjMS00NDQ2LTk0MGQtYmE4MTRiN2FjMzhhIiwidCI6IjY1MTY4MTYzLTA5M2ItNDAzNi1hYmRiLTdhMmQ2YjZlNDk0OCJ9)
JOB SUMMARY
Provides customer service and office/program support. Serves as the initial contact for customers, both in person and over-the-phone, for Division related information.
MINIMUM QUALIFICATIONS
One (1) year of closely related experience directly related to these duties.Preference will be given to bilingual applicants who can speak, read, and write fluently in English and another language.Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.A valid Driver’s License issued by the State of Utah may be required to operate a vehicle.It is mandatory that all new hires receive the Tdap (Tetanus, Diphtheria, and Acellular Pertussis) vaccine before beginning employment or provide a copy of their immunization record prior to starting employment. The immunization record must show the vaccine name and date received.Upon hire, a two-step Tuberculosis skin test will be required. The first will need to be placed prior to starting employment.ESSENTIAL FUNCTIONS
Answers and directs incoming phone calls to appropriate staff.
Greets visitors and performs customer service functions.
Processes and issues monetary vouchers, certificates, and permits according to policies and procedures.
Researches problems and initiates resolutions utilizing existing policies and procedures.
Schedules functions, including client registration and client appointment reminders.
Distributes public health information forms and other program documents.
Analyzes and maintains program reports, logs, and lists.
Types and edits documents and makes appropriate revisions.
Processes, sorts, and distributes incoming and outgoing mail.
Maintains office equipment.
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:
Basic arithmetic calculations
Modern office practices and procedures
Skills and Abilities to:
Work with computer software related to job specific duties
Operate standard office equipment
Produce written documents, forms, and charts
Communicate effectively in English both verbally and in writing
Perform excellent customer service and work cooperatively within a team environment
Create and maintain records, files, and reports
Understand and follow broad objectives and instructions
Gather and condense relevant and useful information
Work with minimum supervision and act independently
Additional InformationThis position supports the Environmental Health Division with regulatory activities including processing applications and payments for plan reviews, permits and certifications. It provides program support to Environmental Health Scientists for regulatory activities including drafting of warning letters, notices and program information for customers. The job requires strong customer service skills and an ability to handle the occasional upset or challenging customer.Job LocationsUS-UT-MURRAYRequisition ID2024-37497of Openings1Requisition Post Information : Posted Date7 hours ago(10/23/2024 1:42 PM)SLCO Department (Portal Searching)Health DepartmentLocation : LocationUS-UT-MURRAYLocation : Address788 E WOODOAK LNLocation : Postal Code84107Position Type (Portal Searching)Regular Full-Time (Merit)Requisition Post Information : Post End Date11/4/2024Grade010Posted Min$31,764.00/Yr.Posted Max$47,646.00/Yr.