Job Details

ID #46000831
Estado Utah
Ciudad Lehi
Tipo de trabajo Permanent
Salario USD Depends on Experience Depends on Experience
Fuente UST
Showed 2022-09-26
Fecha 2022-09-24
Fecha tope 2022-11-22
Categoría Etcétera
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Support Technician - Onsite Role

Utah, Lehi, 84043 Lehi USA

Vacancy caducado!

its onsite location at Lehi for 5 days. Vaccination is Must

Mac & Windows are Mandatory

Primary responsibilities:• Preparing laptops (Mac & Windows) and update asset records, dispatching to end users & monitoring delivery progress.• Communicating with hiring managers on the new hires, collaborate with hiring teams as appropriate.• End-user facing expertise in providing support for hardware and software issues within end-user computer systems

(MAC 70% and PC 30%) to include desktops, laptops, printers and mobile apps • Advanced knowledge and training in configuration, installation and troubleshooting desktops (MAC and PC), laptops, printers and mobile applications• Responds to end-user product related questions for all supported hardware, software and applications• Understands and maintains/outperforms service levels established • Analyzes problems to identify problem area(s) and provide corrective action, recommending solutionsMinimum Requirements:• 3+ years in a customer facing deskside support/end user computing role• Must have excellent communication skills, positive attitude and be engaging with end-users• Must be flexible and able to work various shifts to include weekends if needed (not expected)• Experience with MAC, Microsoft® OS and Microsoft Office® applications• Experience with problem solving in a support-oriented environment

Vacancy caducado!

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