Orders and Billing Specialist

The Orders and Billings Specialist plays a vital role in ensuring accurate and efficient processing of customer orders and invoices while maintaining alignment with accounting best practices. This role is responsible for customer invoicing, accounts receivable reconciliation, and order accuracy audits to facilitate timely collections and financial reporting. The coordinator will collaborate cross-functionally with Logistics, Transportation, Fulfillment, Inventory, Forecasting, Customer Service, Sales, and Finance teams to ensure smooth order fulfillment and cash application processes.Process and invoice customers via EDI, and ensure accurate transmission of financial data.Prioritize and manage the workflow of orders to meet customer deadlines.Analyze and audit order details to proactively resolve errors before invoicing.Reconcile customer portals to A/R aging and validate payments, deductions, and outstanding balances.Monitor and report on outstanding A/R balances to support collections efforts.Problem solve and collaborate cross-functionally to address invoicing disputes; propose process improvements for scalability and conduct root cause analysis.Assist with customer sample management and the processing of eCommerce orders as needed.