"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."Taco Bell Franchise: Desert De Oro FoodsCompany Summary Who is Desert De Oro Foods?DDO prides itself on having developed a culture of trust, loyalty, and excellence. Additionally, the company places a strong emphasis on leadership development, managerial proficiency, and operational excellence, which is consistently reflected in the recognition that DDO's award-winning management team receives. This combination of company culture and leadership focus has given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economic downturn. Continued growth and leadership development are the company goals.Our Motto:"BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE." ETHICALPASSIONATECOMMITTEDWhat is "Live Más"?Equally important to the job role and responsibilities is making sure the Team Member can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.Job Role:Reporting to the Restaurant General Manager (RGM), the Shift Leader runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seeks help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day-to-day functioning requirements of the restaurant. The Shift Lead maintains the mentality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times. The pay scale for this position is $15.00-$18.00 per hour.Responsibilities and Accountability:Ensure consistent customer satisfaction:
Execute the Own your Shift responsibilities under people, customer, and service are completed
Ensure that all Team Members complete their Own Your Zone tasks for their assigned position(s)
Ensure that employees are clean and neat in appearance
Personally demonstrate that customer needs are the highest priority
Ensure food safety, quality, and accuracy of orders
Resolve customer complaints quickly while maintaining positive customer relations
Greets customers with a smile, is polite and pleasant when speaking with customers
Works with management and fellow employees to serve customers with a sense of urgency
Cooperation with peers, working with fellow employees as part of a team, helping others when they need a hand
Demonstrates a positive and enthusiastic attitude with co-workers
Attendance:
Understands posted work schedule and reports to work as scheduled, on time, in uniform, and ready to begin tasks.
Provides appropriate notice when unable to be at work.
Understands and uses approved time-keeping system, including accurately recording all hours worked.
Initiative and Energy:
Takes action without being told, goes beyond what is simply required, and maintains a high activity level
Developing people:
Provide regular feedback to the RGM on the performance of Team Members
Provide ongoing constructive and complimentary feedback to Team Members
Actively participate in the training of Team Members
Handle conflicts constructively and work with RGM to achieve resolution
Act Like an Owner
Assist Profit & Loss management by following cash control/security procedures, maintaining inventory, and managing labor
Oversee proper product preparation, rotation, portioning, cooking, and holding times
Assist RGM with facility maintenance and ensure health and safety standards are followed at all times
Minimum RequirementsJob Requirements and Essential Functions:
Must be at least 18 years old
Must pass a background check criteria
Must have reliable transportation
Able to do basic business math
Able to stock shelves and coolers
Able to clean the parking lot and surrounding grounds
Able to sweep and mop floors
Able to lift, carry out trash containers, and place them in an outside bin
Able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time.
This list of job duties and responsibilities are not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.