Wave Planning Supervisor (On-site)

We are currently searching for a Wave Planning Supervisor to work full-time at our 1.3 million sq ft distribution center in Garland, Utah. The role will be primarily responsible for the following: allocating orders, releasing work to the floor, balancing workflow and ensuring individual waves are correctly prioritized and managed to predetermined wave cycle times. Candidates should have a strong understanding and knowledge of WMS wave planning functionality to evaluate issues and maximize efficiencies. A day on the job looks like this: Create batches of orders (waves) and releases to the floor based on priority levels, order types and ability to batch SKUs that are alike Monitor released wave progress through the pick, QA, Post Pick, and Ship process, communicating with the respective functional Supervisor of any delays in processing Ensure Replenishment and requirements are communicated and required action is taken in timely fashion Ensure workload balance needs are reflected in the waves built and any load-balancing actions are communicated to the Supervisors in a proactive fashion Research and resolve short allocation orders to resolution Create dashboard management reports relating to wave cycle times, SLA performance and backorders Provide feedback to Supervisors on issues impacting outbound order flow Investigate and resolve workflow issues Receive and manage order routing changes and edits from the company’s order desk and Customer Service Force close waves when required and communicate proactively to the affected Supervisors Monitor and respond to emails and phone calls in a timely manner