Business Analyst

We are looking for a Business Analyst to support a Product Manager working on a software application in the education technology field; this is one application among several offered by our organization. These applications are increasingly connected, resulting in a significant amount of coordination with other teams. Your primary responsibility will be to assist the Product Manager in driving the success of the software application throughout its lifecycle. You will play a crucial role in bridging the gap between the business stakeholders and the development team by analyzing requirements, gathering insights, and providing actionable recommendations. Your analytical mindset, organizational and planning abilities, strong communication skills, and understanding of software development processes will contribute to the successful delivery and continuous improvement of the product.Key ResponsibilitiesRequirement AnalysisCollaborate with business stakeholders to gather, analyze, and document functional and non-functional requirements for the software application.Translate business requirements into clear, concise, and actionable user stories, use cases, and acceptance criteria.Work across teams to coordinate resources and remove blockers.Product Development SupportWork closely with the Product Manager to define and prioritize product features, enhancements, and roadmap items.Assist in creating and maintaining product documentation, including product backlogs, user guides, and release notes.Collaborate with cross-functional teams, including developers, designers, and quality assurance, to ensure the successful delivery of product features.User Experience (UX) AnalysisParticipate in Conduct user research, usability testing, and user feedback analysis to gather insights into user behavior and preferences.Identify and address usability issues and propose solutions to improve the overall user experience.Collaborate with the design team to create wireframes, prototypes, and UI mockups to visualize and validate product design decisions.Data Analysis and ReportingUtilize analytical tools and techniques to collect and analyze data related to product usage, user engagement, and key performance indicators (KPIs).Generate reports and dashboards to provide actionable insights to the Product Manager and other stakeholders.Monitor product metrics and identify areas for improvement, such as user adoption, retention, and satisfaction.Stakeholder CollaborationAct as a liaison between business stakeholders, development teams, and other relevant stakeholders.Conduct effective meetings, workshops, and presentations to gather requirements, provide updates, and ensure alignment.Facilitate communication and manage expectations between different teams and individuals involved in the product development process.