Client Sales Support Specialist puesto vacante

Vacancy caducado!

Client Sales Support Specialist

WFH but must be commutable to Stafford, TX once a month. (It's okay if you are a couple hours out)

4+ months (temp to perm possibility)

Migration - PrintMoving to new location (Kent)Task related work and Analytics1. validating billing 2. Location: STAFFORD (WFH right now, will go into office) 3. documenting policies and procedures (CSRs in Kent will be SMEs) 4. multitasking - multiple projects 5. Will be trained on company systems - details 6. (daily project meetings) 7. excel, word, sharepoint Migration - Print Moving to new location (Kent) Doesn't need Call Center experience (all internal) Task related work and Analytics Documenting process and procedures Good questions Attention to details Migration Calls

Perform basic professional and somewhat varied and challenging client services tasks to ensure support of the migration of the Kent clients to Stafford and provide satisfaction through actions to avoid issues and prompt resolution of problems. Analyze client data /documents, managing billing and troubleshoot and report client inquiries and needs. This job level requires an incumbent to quickly learn to perform multi-tasking and to focus concentration for extended periods. Incumbent is expected to retain skills and work know-how so that the performance of the same work at a later date will be performed without continuing assistance. Problem solving is a significant responsibility and often requires inquiry and evaluation to resolve issues. When all the needed information is not readily available, incumbent must assemble the missing information. Regularly works with confidential data requiring care to protect. Works from oral or written instructions and a variety of job specifications, customer service forms, literature, and business documents - all in English. - Fast learner - Take notes, be able to multi-task and be detail oriented; strong Communication skills - Video training calls - PM experience is a plus

Vacancy caducado!

ID	#20168967
Estado	Texas
Ciudad	Stafford
Tipo de trabajo	Contract
Salario	USD Competitive Competitive
Fuente	Matlen Silver
Showed	2021-09-24
Fecha	2021-09-24
Fecha tope	2021-11-22
Categoría	Etcétera
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Job Details

Client Sales Support Specialist

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