Vacancy caducado!
Description
The
Client and Employee Advocacy Specialist investigates all complaints and/or allegations reportedto the Agency, and if necessary report to the appropriate state or federal agency within the required time frame.- Ability to communicate clearly and effectively verbally and in writing.
- Ability to handle customers and clients in a calm, professional, friendly and patient manner.
- Ability to troubleshoot and investigate complaints or allegations reported to the agency.
- Ability to multi task.
- Excellent organizational skills.
- Attention to detail.
- Ability to type accurately.
- Required to carry an after-hours/on-call phone on a bi-weekly basis once trained.
- Process all necessary or required paperwork in a timely manner and in accordance with established protocols, state and federal rules and/or regulations.
- Participates in orientation, in-services, and staff meetings as scheduled
- Develop and maintain a positive work climate and support the overall mission of the Angels of Care.
- Performs other duties as assigned.
Vacancy caducado!