Description Are you passionate about delivering outstanding customer service? Our esteemed client is seeking dedicated individuals to join their team as Customer Service Representatives. If you're ready to make a positive impact and provide exceptional support to customers, then this is the opportunity for you!Key Responsibilities:
Respond promptly to customer inquiries via phone, email, and chat in a professional and courteous manner.
Provide accurate information about products, services, and company policies to assist customers effectively.
Handle and resolve customer complaints or concerns, escalating issues as needed to ensure swift resolution.
Process orders, returns, and exchanges accurately and efficiently.
Maintain thorough and up-to-date knowledge of products, promotions, and processes to provide accurate assistance to customers.
Collaborate with internal teams to address customer issues and improve service delivery.
Requirements
Previous customer service experience preferred, but not required.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and a customer-focused mindset.
Ability to multitask and prioritize in a fast-paced environment.
Positive attitude and willingness to learn and adapt.
High school diploma or equivalent required; additional education or certifications a plus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .