https://recruiting.paylocity.com/recruiting/jobs/All/b55a5d44-48d2-4d2f-8a86-0b93cf7ae90d/Incredible-Pizza-Co
Head Technician
San Antonio, TX
Description
About the Company
At Incredible Pizza Company, we're all about fun! Our 1950s-themed family entertainment center features an all-you-can-eat buffet with over 100 delicious dishes (including our famous pizzas, of course!) and a thrilling game room filled with go-karts, laser tag, bumper cars, and arcade games—everything under one roof.
We’re proud to have earned the title of Top Entertainment Center in the World from the International Association of Amusement Parks & Attractions (IAAPA)—and we’ve won it twice!
Position Description
As the Technician Manager at Incredible Pizza Company, you will oversee the maintenance and repair of arcade games, attractions, computer systems, AV systems, kitchen equipment, and general facility upkeep. Reporting to the General Manager and Vice President of Technical Services, you will lead a team of technicians, ensuring all equipment is operating efficiently and safely. This role requires technical expertise, problem-solving skills, and leadership, all while fostering a supportive, team-oriented work environment.
Requirements
Requirements:
3+ years of management experience in a technical field preferred
Minimum age requirement: 21 years
Strong understanding of amusement equipment maintenance and repair
Ability to repair and replace small motors, gears, transmissions, and tires
Experience leading a team of technicians, setting daily objectives, and ensuring follow-ups
Proficiency in troubleshooting software systems
Ability to climb ladders, work on scaffolding, and access hard-to-reach areas for repairs
Skilled in using hand tools, installations, and assembling arcade equipment
Capable of lifting 25+ lbs and working in physically demanding positions
Ability to differentiate colors and perform precise soldering on small components
Knowledge of AV system troubleshooting, HVAC, plumbing, electrical, and carpentry is a plus
Strong electronics repair and troubleshooting skills
Key Responsibilities & Perks
Ensure all arcade games, attractions, and equipment are maintained and operational
Keep the Tech Office secured, neat, and organized
Monitor safety standards, ensuring guests and employees use equipment properly
Maintain a documented inventory of spare parts and coordinate orders with IPC Corporate
Maintain and troubleshoot computer systems as needed with corporate approval
Perform daily, weekly, and monthly maintenance documentation
Maintain an accurate “Down Game” log and communicate equipment status with the Game Room Manager and General Manager
Assist in training new technicians, opening new stores, and game rotations when needed
Bonus Opportunities
Paid Time Off (PTO):Paid Time Off (PTO): You will receive 2 weeks (80 hours) of PTO after your first year.
Health Benefits: Medical, dental, and vision insurance after 90 days.
Family Discounts: Exclusive discounts for immediate family members on meals and game play.
This is a full-time salary position requiring a minimum commitment of 50 hours per week. Availability on weekends and evenings is required. Compensation is competitive and based on experience.
If you’re ready for an Incredible opportunity to join a fun, dynamic, and family-oriented business, apply today!
Please use link belowDo not apply in person
https://recruiting.paylocity.com/recruiting/jobs/All/b55a5d44-48d2-4d2f-8a86-0b93cf7ae90d/Incredible-Pizza-Co