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Data Mgmt Consultant GB - OT09GNWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Aurora, IL, New York, NY and Danbury, CT will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.The Group Benefit Operations enrollment teams are responsible for supporting Online and Paper options for enrollment and evidence of insurability. Our teams are responsible for driving process changes, delivering effective communication, initiatives to increase participation and provide solutions and service options to meet our customer needs. Our team partners with additional areas such as Sales/Service, Product Development, Technology, Marketing, Market Research and Compliance. A Data Management Consultant is a specialist who works with customers and Third-Party Administrators across various business industries. As a DMC, you will be responsible for case configuration by setting up an online enrollment system to streamline processes for online evidence of insurability via Single Sign-On and Application Programming Interfaces. You will be responsible for guiding our customers and TPA’s through online evidence of insurability experience. Strong customer service, account management skills, and project management skills are essential.
Responsible for customer communications, conflict resolution, and day-to-day support related to Evidence of Insurability
Leads customer and TPA calls that are related to the implementation of online evidence of insurability system.
Knowledge of services and products provided in Hartford’s client offerings.
Provides regular internal and external communication to provide strong team representation and set proper customer expectations.
Understand Hartford Group Benefit enrollment and evidence of insurability services and effectively communicates all offerings to the customer.
Having a strong attention to detail is needed to conduct root cause analysis and effectively resolve any problems found during audits and testing of case configuration.
Following our established processes and procedures to create and configure cases based on client needs and other specifications.
Managing project plans and timelines to meet the customers’ expectations and go live date for enrollment events.
Configures evidence of insurability systems for case specific configurations, conducts testing and validation, and maintain Single Sign-On setup.
Establish and maintain strong connections with TPAs and Customers post-implementation.
Qualifications:
Group Benefits Life & Disability experience required
Project management experience
Organizational; and time management skills, with the ability to prioritize and complete multiple complex projects with given deadline dates
Familiarity with group enrollment processes
Familiarity with medical underwriting process and requirements and evidence of insurability rules
Experience with building/configuring API connections with group online enrollment platforms including Human Capital Management (HCM) platforms such as Workday.
Technical experience in Excel and online systems is required.
Account relationship experience
TPA and/or SSO experience a plus
API and Customer Connections a plus
For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 75MB download/10MB upload will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.CompensationThe listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$52,560 - $78,840Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (https://www.thehartford.com/about-us) | Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories) | Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) | Benefits (https://www.thehartford.com/careers/benefits) Human achievement is at the heart of what we do.We believe that with the right encouragement and support, people are capable of achieving amazing things.We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.About Us (https://www.thehartford.com/about-us) Culture & Employee Insights Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) Benefits Legal Notice (https://www.thehartford.com/legal-notice) Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation) EEO Privacy Policy (https://www.thehartford.com/online-privacy-policy) California Privacy PolicyYour California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form) International Privacy PolicyCanadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)
Vacancy caducado!