Job Description
We are looking for a dedicated and professional Client Service Associate to join our team in San Antonio, TX. The ideal candidate will serve as a primary point of contact for clients, ensuring seamless communication, prompt resolution of inquiries, and a superior client experience from start to finish.ResponsibilitiesServe as the first point of contact for clients, responding to inquiries and providing detailed information about our products and servicesCoordinate client requests with internal departments to ensure timely and accurate deliveryMaintain up-to-date client records and documentationSupport client onboarding and follow-up processesResolve service issues with a professional and client-focused approachAssist in tracking client satisfaction and identifying areas for service improvementProvide administrative support related to client service operations