At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.Great account management is result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others.The Strategic Client Executive is responsible for the overall management of a book of Strategic Accounts in the 3,000+ customer segment. They are accountable for the maintenance, growth and increased profitability of existing business, the acquisition of new business, and the strategic direction of assigned accounts. Direct strategic, customer specific initiatives, which deliver "value added" services through the execution of client specific business plans. Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships.Primary Responsibilities:
Solid understanding of both fully-insured and self-funded marketplace and pricing disciplines
Establish and maintain "strong and appropriate" level relationships with customers and consultants; ensure UHG senior management has customer specific "board level" contacts
Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
Detailed understanding of all UnitedHealthcare products, services and solutions
Ability to navigate UnitedHealthcare internal departments to produce positive results for clients and the company
Secure new business through marketing and effective product and service expansion
Demonstrate marketing and technical expertise through: Client, broker and consultant meetings
Assessment of approach, resources, and contacts needed to complete RFP's
Provide feedback to management on market trends as represented by our clients
Maintain a high level of healthcare industry knowledge as well as customer's industry
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
Appropriate state insurance sales licenses or willing to obtain within 60 days
3+ years of sales and client management experience consulting on group employee benefits
Proven underwriting, financial and/or analytical skills
Demonstrated relationship management skills & proven track record of building, maintaining and cultivating client relationships
Proven superior customer service skills including a sense of urgency and ownership for resolving client issues
Proven skilled at articulating our value proposition to customers including the Clinical, and financial aspects of our business
Maintain valid driver’s license
Preferred Qualifications:
5+ years of experience managing large National Accounts (5,000 lives+) in the ASO space
Proven problem solver - can move quickly within UHG to solve customer issues
Proven detail orientated professional with solid organizational and leadership skills, self-directed
Proven skillful negotiator with a strategic vision for his/her accounts
Proven excellent communication and interpersonal skills (internal/external) with the ability to build solid relationships with Senior level staff at large employer groups
Demonstrated ability to effectively communicate, visually, verbally, and in writing, and develop consensus among multiple stakeholders
Demonstrated ability to easily flex between competing priorities in workload or change in deadlines in a fast-paced environment
Proven excellent group presentation and training skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.