OverviewWho we areCollaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.What we’re looking forA high-functioning VPP Sales & Consultative services team that delivers on the vision to be an industry leader in VPP servicing and offerings is critical to the growth of Toyota Financial Services (TFS).This role provides leadership and collaborates with numerous TFS departments to create and execute strategies that increase product sales and profitability through a comprehensive integrated VPP Infrastructure. They define opportunity areas and targets for VPP, create strategies to prioritize and gain new business, and lead a team to execute upon those strategies for long-term, sustainable, and profitable growth. They work to build, strengthen, and maintain positive relationships with the relevant regional leadership, Experience Centers, TMNA, Private Labels, National Accounts, and dealer and consumer stakeholders. The Senior Manager –VPP Sales Excellence is vital to support TFS strategy, being a leader in the industry, and positively impacting customer experience through innovation and execution excellence.A large emphasis will be placed on accelerating growth in non-traditional spaces for TFS and this senior leader will play a critical role. Within both traditional and non-traditional spaces, the senior leader will be accountable for growing profitability 2 to 3 times current levels as well as improving the Service Performance of our VSA and Certified products.TFS executive management has set forth very aggressive financial goals, in which growth in the VPP business plays a very vital role. This Senior Manager is integral in the development and accountability of a best-in-class sales team that has a high level of sales and relationship capabilities balanced with offerings that allow TFS to compete aggressively in the industry. Furthermore, this role will partner with the both HQ VPP Department and Field Sales teams to lead the entire team in change management opportunities that yield profitable growth for the company.What you’ll be doing
Cultivate and maintain effective leadership and accountability of the Sales Account Executive and Service Performance team to meet objectives for the net sales, margin, loss ratio, and profitable growth of the department and company.
Travel or otherwise sell directly to dealerships, and accounts, and communicate with Toyota/TFS stakeholders as needed to support new business, conquest opportunities, as well as improvements within the existing portfolio.
Develop and oversee the execution of business proposals, acquisition, and retention of Products throughout the dealer network and customer portfolio resulting in greater competitiveness for TFS VPP.
Create business opportunities in the growth of profitable VPP segments, and control/oversight of unprofitable VPP segments.
Develop localized and targeted VPP profiles and opportunities in conjunction with multiple functional leadership.
Liaise with the TFS Field Organization, TIMS, TMNA division, and our VPP Servicing team on various VPP activities as needed.
Build relationships with a broad audience both internal and external to TFS.
Portray thought leadership across all facets of the business and drive cohesiveness.
What you bring
Bachelor’s degree required.
10+ years of relevant work experience in the automotive finance protection products space.
People leadership experience with proven ability to grow, develop, and inspire a team.
Learning agility, flexibility, creativity, and proven ability to drive results.
Effective approach to support change management needed at TFS.
Strong organizational and stakeholder management skills as well as verbal and written communication.
Added bonus if you have
Advanced degree preferred.
Insurance License preferred.
Retail (Dealer) Sales or F&I experience is a plus.
What we’ll bringDuring your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility, and respect.
Professional growth and development programs to help advance your career, as well as tuition reimbursement.
Vehicle purchase & lease programs.
Comprehensive health care and wellness plans for your entire family.
Flextime and virtual work options (if applicable).
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools, and more.
Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
Relocation assistance (if applicable).
Belonging at ToyotaOur success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.Have a question or need assistance with your application? Please send an email to [email protected] .