Job Details

ID #52674744
Estado Texas
Ciudad Plano
Full-time
Salario USD TBD TBD
Fuente JPMorgan Chase
Showed 2024-10-10
Fecha 2024-10-10
Fecha tope 2024-12-08
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Enablement and Service Product -Payments - Sr Product Associate

Texas, Plano, 75023 Plano USA
Aplica ya

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in Enablement and Service Product Domain within the Acquiring, Payments and Rails business, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

Considers and plans for upstream and downstream implications of new product features on the overall product experience

Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

Writes the requirements, epics, and user stories to support product development

Establishes thought leadership and client-centric vision for product capabilities

Interfaces with sales, sales support, marketing and operations partners to understand and enhance the client experience

Partners with commercialization teams to socialize and promote product offerings

Structures and presents reporting and updates to senior management

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area

Proficient knowledge of the product development life cycle

Experience in product life cycle activities including discovery and requirements definition

Developing knowledge of data analytics and data literacy

Proven ability to drive and deliver a successful product roadmap

Strong organizational skills to plan, organize and schedule technology resources

Experience with technical concepts, Agile practices and working with technical staff as needed

Strong communication and presentation skills

Preferred qualifications, capabilities, and skills

Bachelor's degree (MBA preferred) in computer science, business, or related field

Strong payments experience including servicing, acquiring, processing or issuing with first-hand experience at processor or acquiring bank

Strong understanding of the payments process and payments landscape (merchants, brands, acquirers, gateways, third party providers, etc.)

Process improvement and client journey mapping

Ability to build strong, cohesive partnerships with internal and external stakeholders and working effectively in a matrix organization

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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