Description If you're looking for work in the Stone/Glass/Concrete Manufacturing field, Robert Half is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. This Desktop Support Analyst role is a permanent opportunity based in the Odessa, Texas, area.Your responsibilities in this role
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
hardware repairs with the appropriate vendors
Interact regularly and effectively with ticket submitters
Supply computer desktop support in accordance with established policies and procedures
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Settle computer problems, and offer suggestions on appropriate action/solutions
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals Requirements - Ability to write reports, business correspondence, user instructions, and procedure manuals
Demonstrated knowledge of Hardware Troubleshooting
Basic Network Troubleshooting experience preferred
IP address management experience preferred
Desktop administration experience highly desired
Active Directory experience
Proficiency in Basic Network Troubleshooting
Adeptness in hardware & software installation
3+ years of desktop support or other related experience Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .