Levy Sector Toyota Center is the home of the NBA's Houston Rockets. Toyota Center also plays host to the nation's top concerts and touring shows.Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryAs the General Manager of Suites, you will be responsible for leading your team members in executing The Levy Difference regarding our suites/premium services. From hiring, training, and developing team members to ensuring that all costs are met and quality show standards are maintained at all times, you will be representing Levy and communicating our philosophies and culture to all that you come in contact with.Detailed Responsibilities
Supports all company initiatives
Executes show quality standards at all times
Maintains positive relationships with guests and obtains regular feedback
Holds team accountable to steps of service to deliver great guest service
Ensures all security, safety and sanitation standards are met
Ensures operations comply with brand clarity statement while working the location
Has excellent brand-specific culinary, wine and beverage knowledge
Effectively uses Purchasing and all financial control systems
Controls cost areas to assist the unit in meeting financial goals
Knows all financial areas and statements
Manages team to build top-line sales
Achieves assigned delegated budget goals
Meets daily sales and cost goals
Effectively uses all team training and development tools
Hires hourly team who can deliver Levy operating standards and philosophies
Ensures that all team members adhere to guidelines as stated in Levy manuals
Promotes a cooperative work climate, maximizing productivity and morale
Teams unit to meet operational needs
Other duties, as assigned
Job Requirements
4+ years of experience in a food and beverage operational position
Previous sports and entertainment background is preferred
Bachelor’s degree in hospitality management is preferred
High level of computer literacy
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills
Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/) Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.Req ID: 1315446Levy Sector [[CustclntAcName]] HEATHER RADOW [[reqclassification]]