37183BRExtended Job Title:Student Assistant - Ambassador (Summer 24 and Academic Year 24-25)Org Level 1:Texas Tech UniversityPosition Description:A student employed to perform work as assigned by the supervisor.Requisition ID:37183BRTravel Required:Up to 25%Major/Essential Functions:University Student Housing Ambassadors primary responsibility is to work with the Administration and Business Services Staff in the Welcome Center to assist in greeting guests, answering housing questions both in-person and on the phone, and supporting the recruitment of prospective students by giving housing tours. Other duties include scanning documents, answering emails, and sorting mail.Housing Ambassadors spend most of their time providing positive customer service. They are primarily responsible for:
Greeting all guests that walk into the Welcome Center
Helping parents and students in the office
Answering phone calls related to Texas Tech and University Student Housing
Replying to emails
Returning any missed phone calls
Giving housing tours (see below)
Other duties as assigned
Housing Ambassadors give personalized tours of our residence halls. Ambassadors are to dress professionally and meet with prospective students and guests in the residence halls, showing our residence halls and answering guests' general housing questions. Tours may be provided several times throughout the business day, including some weekends, and are approximately 30 minutes or less.Minimum Hire Rate:7.25Pay Basis:HourlySchedule Details:Varied Schedule; Occasional WeekendsWork Location:LubbockPreferred Qualifications:Possess a valid driver's license, with 2+ year's of driving experience (this is required to drive Texas Tech vehicles)Department:University Student HousingRequired Attachments:Resume / CVJob Type:Part TimeJob Group:Student Job GroupShift:DayRequired Qualifications:A student enrolled in at least 6 hours.Does this position work in a research laboratory?:NoSpecial Instructions to Applicants:Must be available to work Summer 2024Safety Information:Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.Pay Statement:Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.EEO Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.About the University:Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.