ReceptionistDepartment: AdministrativeEmployment Type: Full TimeLocation: Katy, TXCompensation: $22.00 / hourDescriptionCotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments.SummaryReceptionist is an important role as the first point of contact for the Company. This role provides administrative support across the organization. Receptionist will handle the flow of people through the business and be the face and voice of Cotton to visitors. Reception and administrative responsibilities should be completed accurately and delivered with high quality and in a timely manner.Key Responsibilities
Welcome visitors by greeting them, in person or on the telephone; answer or refer inquiries.
Direct visitors and respond to queries from the public and customers in accordance with Cotton values and superior customer service standards.
Monitor visitor access and maintain security awareness.
Coordinate space, conference rooms reservations, and dynamic meeting schedules.
Route and resolve information requests.
Ensure knowledge of staff movements in and out of organization.
Provide general administrative and clerical support.
Prepare correspondence and documents.
Receive and sort mail and deliveries.
Deposit vendor checks.
Monitor and maintain office equipment.
Coordinate with IT to ship out employee equipment from Holdings and Katy.
Skills, Knowledge and ExpertiseEducation:
High school diploma required
Experience:
2-3 years Customer Service, answering phones or light administrative duties
Knowledge and Skills:
Knowledge of administrative and clerical procedures.
Knowledge of computers and relevant software application (Outlook, Excel, Word, PowerPoint, etc.)
Effective verbal and written communication skills.
Professional personal presentation.
Customer service orientation.
Information management.
Proficient organizing and planning skills.
Detail oriented.
Forward thinking & anticipation of need.
Ability to prioritize effectively.
DisclaimerDisclaimer:This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.Equal Opportunity Employer/Veterans/Disabled.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact HR 877-511-2962. #holdings