Career Area:Technology, Digital and DataJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.SharePoint Collaboration Solutions AnalystAre you passionate about Microsoft 365 and SharePoint Online? Do you have experience in managing and executing projects for large-scale organizations? Do you want to work on cutting-edge technology and influence the future of Microsoft products? If yes, then we have an exciting opportunity for you!We are looking for an IT Analyst who will be responsible for managing and executing projects related to Microsoft 365 SharePoint Online for our 100,000 active users. The person can work on exciting modern technology like AvePoint, Microsoft Syntex and Microsoft 365 Copilot.By incorporating modern technologies, the individual will add extensive value to the business and improve employee experience and productivity. As subject matter expert for SharePoint Online, this individual will function as an advisor to the support team on complex issues. The analyst will also work closely with the Microsoft product development group and can influence the vendor roadmap through our feedback and change requests. The individual will also improve and ensure security and compliance across the Microsoft 365 platform and measure metrics and performance to maintain quality of service.This role involves working with cloud services that are subject to Defense Federal Acquisition Regulation Supplement clauses. Therefore, only U.S. based candidates in the United States are eligible to apply.What You Do:
Plan, design, and implement SharePoint Online solutions for various business needs and scenarios.
Troubleshoot and resolve SharePoint Online issues and incidents and function as an advisor to the support team on complex issues.
Provide guidance and support to end-users and stakeholders on SharePoint Online best practices and functionalities.
Collaborate with other IT teams and vendors on SharePoint Online integrations and migrations.
Evaluate and test new SharePoint Online features and updates.
Provide feedback and suggestions to Microsoft product development group on SharePoint Online enhancements and improvements.
Ensure security and compliance of SharePoint Online data and content.
Generate and analyze reports and dashboards on SharePoint Online usage and performance.
Work on innovative projects such as Microsoft Syntex and Microsoft 365 Copilot.
Identify and analyze customer business requirements.
Collaborate with business partners on integration of third-party applications and add-ins.
Escalations and regular engagement with the vendor team.
·What You Have:
Thorough knowledge of existing and emerging Microsoft 365 and related enterprise class collaboration platforms.
Strong knowledge of SharePoint Online architecture, features, and functionalities.
Experience in supporting a Microsoft 365 GCC High environment is a plus.
Knowledge of web technologies including Graph API and familiarity with scripting in PowerShell.
Basic knowledge with Entra ID including groups, guest access, application permissions, federation, privileged roles, and license management.
Recommends enhancements for enterprise collaboration services.
Identifies and documents specific problems and resolution alternatives.
Explores and evaluates application design considerations for multiple technologies.
Assists with current and planned integration initiatives.
Tests system components for compliance with functional requirements.
Ability to demonstrate effective communication skills, initiative, and intellectual curiosity.
Comfortable working in a dynamic environment where technology is evolving at a rapid pace.
Passion for technology and an eagerness to contribute as a collaborative team member.
Skill Descriptors
Core Application Systems : Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Requirements Analysis : Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
System and Technology Integration : Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases, and technology platforms.
System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Additional Info:
The primary location for this position is Peoria, IL, Nashville, TN or Dallas, TX.
Sponsorship is not available.
Relocation is NOT available.
10% travel may be required.
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.
All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.
About Caterpillar -Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For one hundred years, we have been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.Summary Pay Range:$95,640.00 - $143,520.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.Benefits:Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.Posting Dates:March 20, 2025 - April 2, 2025Any offer of employment is conditioned upon the successful completion of a drug screen.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .