General Manager – Leadership & Customer Service Focus
Overview
We are a veteran and family-owned business seeking an experienced General Manager to lead daily operations, oversee staff, and deliver exceptional customer experiences. This role is perfect for leaders coming from restaurants, hospitality, fitness centers, retail, or banking who understand what it takes to manage people, maintain smooth operations, and keep customers coming back.
Position: General Manager
Location: Houston, Texas
Pay: Competitive, based on experience
What You’ll Be Doing
Lead day-to-day operations, ensuring efficiency, quality, and consistency.
Oversee scheduling, staffing, and employee development.
Build and maintain strong customer relationships, ensuring excellent service.
Monitor and manage financial performance, budgets, and reporting.
Uphold company standards for cleanliness, professionalism, and customer satisfaction.
Resolve customer concerns with professionalism and care.
Drive team culture by leading with energy, accountability, and clear communication.
Collaborate with ownership to meet growth and performance goals.
What We’re Looking For
Proven leadership experience as a manager in hospitality, restaurants, retail, gyms, hotels, or banking.
Strong customer service background with a passion for creating positive experiences.
Ability to manage and motivate teams, balancing accountability with support.
Comfortable handling scheduling, payroll, budgets, and operational reporting.
Excellent communication and organizational skills.
A proactive, problem-solving mindset with the ability to adapt in fast-paced environments.
Why Join Us?
Veteran and family-owned – we value integrity, teamwork, and long-term relationships.
A supportive environment where your leadership can truly make an impact.
Competitive compensation and growth potential.
A chance to bring your hospitality and service-driven leadership skills into a new industry and thrive.
For more information contact Vance at 623-237-2558.