Customer Service & Skid Steer Operator - Landscape Material Yard
About Texas Garden Materials
Texas Garden Materials is a top family-owned business in the green industry. Based in Houston, we specialize in providing high-quality services and supplies for landscaping needs. If you are enthusiastic about landscape materials, excel in customer service, and want to build lasting relationships, we have a unique opportunity for you.
Position Overview
We're hiring a customer-focused individual for our Landscape Material Yard's Customer Service & Skid Steer Operator role. Key responsibilities include processing orders, guiding customers, and operating a skid steer loader for material loading. The role requires physical strength for heavy lifting, particularly during peak seasons.
Key Responsibilities
Customer Engagement: Proactively engage with customers to ensure a positive shopping experience, addressing needs with empathy and expertise.
Operational Excellence: Safely operate a skid steer loader to accurately and efficiently load materials while adhering to the highest safety and customer service standards.
Inventory Management: Monitor and communicate low stock levels to ensure continuous product availability and aid in swift inventory replenishment decisions.
Team Collaboration: Coordinate effectively with team members to maintain operational efficiency, especially during high-demand periods, contributing to an environment that fosters peak customer service.
Feedback & Improvement: Collect and relay customer feedback to the Yard Manager, identifying opportunities for service enhancement and complaint resolution.
Safety & Compliance: Uphold stringent compliance with all company policies and legal requirements, maintaining a clean, organized, and hazard-free workspace.
Candidate Profile
Customer-Centric: Exhibits a profound orientation towards customer satisfaction, with the agility to engage with diverse personalities.
Adaptable & Resilient: Thrives in fast-paced environments, demonstrating superior organizational and time management skills.
Communicative: Boasts excellent communication capabilities, essential for forging trustworthy relationships and effective team collaboration.
Physically Capable: Meets the physical demands of lifting 50-70 pounds and adeptly operating a skid steer loader with precision and safety consciousness.
Experienced: A background in customer service, sales, or related roles is advantageous, as is familiarity with inventory management and industrial equipment.
Preferred Attributes
Bilingual Proficiency: Preferred but optional.
Detail-oriented: Attention to detail and an excellent understanding of operational and safety protocols.
Join a supportive and encouraging work environment that values dedication, growth, and enjoyment.
We are excited to consider you for our team, where your contributions are valued and your efforts make a significant impact.