We are seeking a qualified Front Desk Concierge that has 2 to 3 years experience in a wellness and/or aesthetic medical office to join our upscale practice.
About the Role:
As the first point of contact for our patients, you’ll play a vital role in creating an exceptional client experience from start to finish. Your knowledge of aesthetic treatments, wellness services, and office flow will ensure our guests feel informed, valued, and cared for at every visit.
Position Responsibilities:
Welcome clients with professionalism, warmth, and genuine care, over the phone or in person,
Answer all in bound phone calls and convert new inquires to consult appointments
Schedule, confirm, and manage appointments with attention to detail
Work our CSR dashboard and convert inquires to consult appointments
Process payments and handle patient check-outs efficiently
Maintain an organized, polished, and tranquil front office environment
Collaborate with providers and support staff to deliver seamless service
Daily operational support to all departments based on the needs of the business
WE ARE NOT A PRIMARY CARE CLINIC.
Requirements:
Prior experience working in a medical spa, wellness or aesthetic practice is required
Strong knowledge of aesthetics and wellness treatments, skincare services, & terminology
Must be organized and complete all tasks within the time limits assigned
Professional appearance and exceptional communication skills
Why Join Us?
Upscale, positive work environment, been in practice for over 20 years
Cutting-edge wellness and aesthetic services
Opportunities for professional growth, Full or Part time available
Great Pay, Bonuses, & Benefits
Monday - Friday Schedule